Privatpersoner - Kundservice

I vårt kundforum finns svar på nästan alla frågor. Sök svar eller ställ din egen fråga! Privat- och småföretagskunder med aktiva tjänster i våra öppna nät ska i första hand vända sig till sin tjänsteleverantör för frågor och support.

Företagssupport - Helpdesk

Kontaktvägar för fakturafrågor, felanmälan, och teknisk support för företagskunder. I vår kundportal kan kunder se tjänster och fakturor samt se och lägga felanmälan. Portalen hittar du här:


Kontaktvägar för privatpersoner och småföretag i något av våra regionala nät.


Status för eventuella pågående driftstörningar


Kontaktvägar för våra företagskunder

Kontakta IP-Only

IP-Onlys huvudkontor ligger på Bäverns Gränd 17 i centrala Uppsala. Karta

Vi har även kontor i Stockholm, Göteborg, Malmö, Helsingfors och Oslo. Vår växel nås på +46 (0)18 – 843 10 00.

Adresser och kontaktuppgifter.


The Nordic network provider.

We own and operate fibre networks. Our services and bandwidth solutions meet the needs of customers across a wide range of industries, with scale, reliability and ease of use in mind. We bring along knowledge on how to best assist our customers. From many years as a wholesale supplier, we know that to be your preferred subcontractor, we have to make an effort to meet not only your needs, but also, and equally, your customers' needs.

Our network

IP-Only’s core fibre network consists of a fiber ring connecting Stockholm-Oslo-Gothenburg-Malmo-Stockholm, and passes a number of city networks along the way. In addition to the fiber ring, IP-Only owns sea cable connections between Malmo and Copenhagen and between Stockholm and Åbo and then by land to Helsinki and further to the Russian border. IP-Only also has a part of two metro rings in Copenhagen and a metro fiber rings in Stockholm and Helsinki. Moreover, IP-Only has its own wavelengths connecting several European cities.

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Access solutions

IP-Only has a rapidly growing number of regional fiber networks connected to our backbone reaching many destination addresses over Ethernet. I addition to these wholly owned networks we have well established partnerships with local carriers to enhance our reach quickly and cost effectively. This makes us fast to deliver access to almost any Nordic destination.

Transport solutions

For operators and other businesses with exceptionally high communication requirements we can offer raw, powerful services that can be sold on or enhanced through value-added services. We can provide carrier Ethernet, separate wavelengths, dark fiber or ducting for customer-owned fiber throughout our network or between specified points, as required by the customer.

IP solutions

IP-Only has extensive experience of meeting the needs and requirements that operators and service providers with their own AS numbers have on an IP transit service. We offer flexible solutions to adapt the service to customer requirements and can upgrade to a desired capacity at short notice. Internet traffic exchange takes place at Netnod’s nodes in Stockholm, Gothenburg, Malmö and Sundsvall and at about ten major nodes in Europe.

Datacenter solutions

IP-Only offers extremely high-security colocation at several locations based in Stockholm, Gothenburg, Malmo and Oslo. On a number of technical platforms we produce additional resellable services such as virtual servers, remote backup and virtual datacenter,

First Line Maintenance

IP-Only provides First Line Maintenance (FLM) services for international carriers and network providers requiring assistance in the Nordic countries. The FLM-service make it possible for international carriers and network providers to offer this service to their end customers without being locally active on this market. The IP-Only Support Department is responsible for receiving and handling all FLM requests, with the support ‘hot line’ open 24/7, and communication available in either Swedish or English.

Wholesale Services

Wholesale services to operators and service providers in IP-Only's Nordic fiber network.

Dark fiber

Use our dark fiber to build your own networks, with full control of the equipment and performance.


Use our existing infrastructure to build your own networks. High bandwidth over long distances.

Ethernet Access

Use an Ethernet connection to deliver your own services. Ethernet Access produced directly on our fiber.

City Network

Reach all fiber connected residential and business customers in IP-Only's metropolitan networks via one or more access points.

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