2018-06-12

Network disturbance in Östervåla

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End customers are kindly referred to their individual service providers.

Timezone: CEST
Incident start: 2018-06-12 12:50
Incident description: Total outage
Current estimated time of repair/resolution(ETR): Unknown

Affected Users: Private segment
Affected Services: Private segment
Affected geographical area: Östervåla

Impact: Total outage
Magnitude: High
Cause of disturbance: Flap
Current progress report:
2018-06-12 12:50 – Alarm raised and troubleshooting is ongoing
2018-06-12 13:40 – Technician on site and troubleshooting is ongoing
2018-06-12 14.30 – Flap is confirmed by technicians
2018-06-12 15.00 – Disturbance limited to flaps for customers. Customer service has been restored. IP-Only continue to monitor the situation.

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Privatpersoner hänvisas till sina tjänsteleverantörer för mer information
End customers are kindly referred to their individual service providers.

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