2018-06-12

Network disturbance in Uppsala Månkarbo

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End customers are kindly referred to their individual service providers.

Timezone: CEST
Incident start: 2018-06-12 07:43
Incident description: Network disturbance in Uppsala Månkarbo
Current estimated time of repair/resolution(ETR): 2018-06-12 18:15

Affected Users: Private segment
Affected Services: Open network, Internet and TV
Affected geographical area: Uppsala Månkarbo

Impact: Total outage
Magnitude: High
Cause of disturbance: Cable cut
Current progress report:
2018-06-12 07:43 – Alarm raised and troubleshooting ongoing.
2018-06-12 09:30 – Technician dispatched for onsite troubleshooting. Estimated time of arrival is within four hours.
2018-06-12 12:00 – Techniques on the way to site.
2018-06-12 14:00 – Technician localized cable interruptions.
2018-06-12 16:30 – Repair work is being prepared. Repair work is estimated to start at 17:30 12 / 6-18.
2018-06-12 17:40 – Repair work commences.
2018-06-12 18:15 – Damage is temporarily rectified, all services are restored. Permanent solution will be ready 13 / 6-18.

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Privatpersoner hänvisas till sina tjänsteleverantörer för mer information
End customers are kindly referred to their individual service providers.

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