2019-02-11

Network disturbance i Enköping

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End customers are kindly referred to their individual service providers.

Timezone: CET
Incident start: 2019-02-11 14:58
Incident description: Network disturbance i Enköping
Current estimated time of repair/resolution(ETR):

Affected Users: Enterprise and private segment
Affected Services: Several services
Affected geographical area: Enköping

Impact: Total outage
Cause of disturbance: Under investigation
Current progress report:
2019-02-11 15:35 – Field technician is on his way to continue troubleshooting.
2019-02-11 21:00 – Field technician is troubleshooting the circuit to find the cause of the outage.
2019-02-12 01:00 – The field team has confirmed damage to the fibre.
2019-02-12 05:30 – Troubleshooting will continue during the morning.
2019-02-12 09:30 – Technicians on site troubleshooting ongoing.
2019-02-12 10:30 – Troubleshooting ongoing.
2019-02-12 11:30 – Splicing ongoing ETR 13:30 UTC+1.
2019-02-12 12:00 – Splicing in Progress.
2019-02-12 16:20 – Splicing of damaged fibers completed. Services restored.

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Privatpersoner hänvisas till sina tjänsteleverantörer för mer information
End customers are kindly referred to their individual service providers.

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