2019-04-12

Network disturbance Sveg

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End customers are kindly referred to their individual service providers.

Timezone:CEST
Incident start: 2019-04-12 12:00
Incident description: Network disturbance
Current estimated time of repair/resolution(ETR): 2019-04-12 15:20

Affected Users: Enterprise- and Private segment
Affected Services: Several services
Affected geographical area: Sveg
Symptom: Outage
Impact: Low
Cause of disturbance: Cable cut
Current progress report:
2019-04-19 12:00 – Alarm raised, troubleshooting is ongoing
2019-04-12 12:15 – Sub-provider is contacted to troubleshoot fibre.
2019-04-12 13:45 – Sub-provider is troubleshooting.
2019-04-12 14:30 – Sub-provider confirms fibre cut. ETR will be provided as soon as it is possible.
2019-04-12 15:20 – All services restored. Sub-provider reports that their disturbance has been remedied.

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Privatpersoner hänvisas till sina tjänsteleverantörer för mer information
End customers are kindly referred to their individual service providers.

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