2019-05-14

Network disturbance in Vingåker

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End customers are kindly referred to their individual service providers.

Timezone: CEST
Incident start: 2019-05-14 10:21
Incident description: Network disturbance in Vingåker
Current estimated time of repair/resolution(ETR): 2019-05-15 13:48

Affected Users: Enterprise and Private segment
Affected Services: Several
Affected geographical area: Vingåker

Symptom: Outage
Impact: Few, P4
Cause of disturbance: Cable cut due to construction work
Current progress report:
2019-05-14 10:21 – Alarm raised and troubleshooting ongoing.
2019-05-14 11:30 – Technician dispatched. Confirmed outage due to construction work in the area.
2019-05-14 13:00 – Troubleshooting is ongoing.
2019-05-14 16:30 – Troubleshooting ongoing.
2019-05-14 17:45 – Fault located due to the nature of the fault work will start again 15/5-19 09:00.
2019-05-15 09:00 – Technician is onsite preparing for cable repair.
2019-05-15 13:48 – Repair is complete all services are restored.

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Privatpersoner hänvisas till sina tjänsteleverantörer för mer information
End customers are kindly referred to their individual service providers.

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