För frågor och support gällande driftstörningar hänvisar vi dig till din valda tjänsteleverantör. Nedan hittar du länkar till utvalda tjänsteleverantörers driftsidor.
Pågående driftstörningar
Åtgärdade driftstörningar
Norsborg
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2251226
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norsborg
Occured: 2024-05-13 22:54 CET/CEST
Service(s) restored: 2024-05-14 02:08 CET/CEST
History:
2024-05-14 02:14 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-13 23:45 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Skövde
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2251047
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Skövde
Occured: 2024-05-13 13:41 CET/CEST
Service(s) restored: 2024-05-14 08:06 CET/CEST
History:
2024-05-14 08:06 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-05-13 21:06 – Due to restricted access to site after working hours, troubleshooting will continue tomorrow. // På grund av begränsad åtkomst till site kommer felsökningen fortsätta under morgondagen.
2024-05-13 18:25 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
2024-05-13 15:09 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Mora
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2251098
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Mora
Occured: 2024-05-13 14:21 CET/CEST
Service(s) restored: 2024-05-13 17:31 CET/CEST
History:
2024-05-13 17:31 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-05-13 16:32 – A field technician ordered to site for troubleshooting. ETA 2 hours // Fälttekniker beställd för felsökning på plats. Beräknad ankomsttid: 2 timmar
2024-05-13 16:27 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Trollhättan
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250853
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Trollhättan
Occured: 2024-05-13 09:52 CET/CEST
Service(s) restored: 2024-05-13 11:10 CET/CEST
History:
2024-05-13 11:37 – Outage is resolved and services are restored. If you still experience any issues please contact GlobalConnect Service Desk. // Driftstörning avhjälpt och tjänster återställda. Upplever ni fortfarande några problem så kontakta GlobalConnect Servicedesk.
2024-05-13 10:46 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Örebro
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250784
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Örebro
Occured: 2024-05-13 08:06 CET/CEST
Service(s) restored: 2024-05-13 10:40 CET/CEST
History:
2024-05-13 10:50 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-13 09:41 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Alunda
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250595
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Alunda
Occured: 2024-05-11 13:40 CET/CEST
Service(s) restored: 2024-05-11 14:21 CET/CEST
History:
2024-05-11 16:09 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-11 14:15 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
2024-05-11 13:50 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Kungsbacka
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250580
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Kungsbacka
Occured: 2024-05-11 13:13 CET/CEST
Service(s) restored: 2024-05-11 14:08 CET/CEST
History:
2024-05-11 16:09 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-11 13:34 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Vingåker
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250525
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Vingåker
Occured: 2024-05-10 21:11 CET/CEST
Service(s) restored: 2024-05-11 13:38 CET/CEST
History:
2024-05-11 13:57 – All services are restored. // Alla tjänster är återställda
2024-05-11 06:49 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-05-10 21:45 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Storvreta
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250214
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Storvreta
Occured: 2024-05-10 05:34 CET/CEST
Service(s) restored: 2024-05-10 07:00 CET/CEST
History:
2024-05-10 06:30 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Idre & Älvdalen
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250168
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Idre & Älvdalen
Occured: 2024-05-09 19:47 CET/CEST
Service(s) restored: 2024-05-09 23:15 CET/CEST
History:
2024-05-10 05:27 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-09 20:24 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.
Lönsboda
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250115
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Lönsboda
Occured: 2024-05-09 13:33 CET/CEST
Service(s) restored: 2024-05-09 22:20 CET/CEST
History:
2024-05-09 22:34 – Outage is resolved and services are restored after the cooling solution was restored. // Driftstörning avhjälpt och tjänster återställda efter att kyllösningen har återställts.
2024-05-09 19:54 – A third technician is on the way with a back-up cooling unit to temporarily resolve heating issue at site. En tredje teknikern är på väg med en reservkylningsenhet för att tillfälligt lösa värmeproblem på plats.
2024-05-09 16:53 – A cooling technician has been dispatched to troubleshoot issues with ventilation and heating at site. // En kyltekniker har skickats ut för att felsöka problem med ventilation och värme på plats.
2024-05-09 15:41 – Technician has arrived at site and has started troubleshooting. // Tekniker har kommit till platsen och har börjat felsöka.
2024-05-09 13:37 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
Norrtälje
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250063
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Norrtälje
Occured: 2024-05-09 08:35 CET/CEST
Service(s) restored: 2024-05-09 10:51 CET/CEST
History:
2024-05-09 09:07 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Malmö
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2250035
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Malmö
Occured: 2024-05-08 21:20 CET/CEST
Service(s) restored: 2024-05-09 11:17 CET/CEST
History:
2024-05-09 18:41 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-08 22:34 – Troubleshooting has been delayed due to issues accessing the facility. // Felsökning blir fördröjd på grund av svårigheter med att komma åt fastigheten.
2024-05-08 21:42 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Uppsala
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2249953
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Uppsala
Occured: 2024-05-08 14:37 CET/CEST
Service(s) restored: 2024-05-09 09:13 CET/CEST
History:
2024-05-09 09:12 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-05-08 15:24 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Tierp
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2249899
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Tierp
Occured: 2024-05-08 13:31 CET/CEST
Service(s) restored: 2024-05-08 20:15 CET/CEST
History:
2024-05-08 20:22 – Outage is resolved and services are restored after the cable fault was fixed. // Driftstörning avhjälpt och tjänster återställda efter att kabelfel åtgärdades.
2024-05-08 18:32 – Suspected cable fault. Troubleshooting is ongoing. // Felet misstänks bero på ett kabelfel. Felsökning pågår.
2024-05-08 15:02 – A field technician ordered to site for troubleshooting. // Fälttekniker beställd för felsökning på plats.
2024-05-08 14:04 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Örebro
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2249835
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Örebro
Occured: 2024-05-08 11:17 CET/CEST
Service(s) restored: 2024-05-08 12:18 CET/CEST
History:
2024-05-08 12:18 – Outage is resolved and services are restored. // Driftstörning avhjälpt och tjänster återställda.
2024-05-08 12:17 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Älmhult
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2249790
Fault type: Currently unknown
Description: Multiple customer affecting fault
Location: Älmhult
Occured: 2024-05-08 10:03 CET/CEST
Service(s) restored: 2024-05-08 12:23 CET/CEST
History:
2024-05-08 12:23 – Outage is resolved and services are restored after the power outage was remedied. // Driftstörning avhjälpt och tjänster återställda efter att strömfel åtgärdades.
2024-05-08 11:13 – We currently have an outage, troubleshooting is ongoing. // Vi har för närvarande en driftstörning. Felsökning pågår.
Stora Mellösa
Disturbance resolved and services restored. If you are still experiencing issues with your service please report the problem according to normal procedure.
Ticket number: INC2249743
Fault type: Power issue
Description: Multiple customer affecting fault
Location: Stora Mellösa
Occured: 2024-05-08 09:23 CET/CEST
Service(s) restored: 2024-05-08 13:30 CET/CEST
History:
2024-05-08 13:32 – All services are restored. // Alla tjänster är återställda
2024-05-08 10:16 – There is an ongoing power outage in the area affecting GlobalConnect equipment. Power supplier is working on solving the issue. // Det är för närvarande ett strömavbrott i området som påverkar vår nätverksutrustning. Nätägaren arbetar med att avhjälpa felet.